SharePoint Maintenance

At a fraction of what it would normally cost, Genisys offers On Demand access to our team of SharePoint engineers including SharePoint Architects, Designers, Developers & Support experts as a team which works as a true extension to your own IT staff.

We provide onsite and remote services in the following areas:

• Outsourced SharePoint Administration.
• Daily SharePoint related maintenance tasks such as backup and review of logs for issues.
• SharePoint site provisioning based on business rules.
• Deploying Web Parts and Features.
• Manage and resolve SharePoint security issues.
• SharePoint end user help desk

Outsourced Maintenance	SharePoint Help Desk & Task specific response	SharePoint monitoring services	SharePoint Health Checks
Genisys will manage and provide full administration of your SharePoint infrastructure. Our Engineers will be available onsite, supported by our infrastructure group from Bangalore. The number of onsite and offsite engineers will be based on SLA’s and current SharePoint infrastructure required to be supported.	Clients can use Genisys’ SharePoint help desk for help and resolution on issues. Genisys Engineers will work and resolve the issues assigned by your IT department and determine the appropriate level of response. Resolution is normally provided either remotely or on-site, as may be required.	Genisys engineers will remotely monitor your SharePoint infrastructure using monitoring tools. When an issue is identified or reported, the resolution will be provided from our remote location or on-site, as may be required.	Genisys engineers will periodically remotely connect to and check your system event logs.