We understand that with your business growth and expansioncomes the continuous need to add, upgrade and modify business applications.

Genisys’ Application Management Services (AMS) are designed to give you the double advantage of development and ongoing maintenance support to help meet your evolving needs.

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Application Management

Our Application Management Services and contracts are designed to suit the varying needs of different sized organisations. With on time delivery and efficient support being the key, we ensure that you enjoy a lower total cost of ownership while running applications at peak efficiency.

  • Application Development
  • Application Maintenance

Constant changes in business environments force organisations to continually modify and transform their application infrastructure, posing IT challenges like budget realignment and quick deployment. We at Genisys are committed to deliver low cost, effective and timely support to create business value for our customers. We primarily offer application development services on the Microsoft, Oracle / Java and SAP technology platforms. By partnering with us, you are assured of mature development practices and services customised to suit your specific requirements. Drawing from our in-depth knowledge and experience we offer services that can be fine-tuned to support your business challenges, ensuring full responsibility from understanding your existing application through implementation / enhancements, upgrades and post-production user support.

  • Our services cover

    genisys difference

    • Helping clients to define the problem

    • Identifying, documenting, specifying and designing the system

    • Defining and conducting performance and resilience tests

    • Implementing development in conformance with expectations

    • Post rollout support


  • The genisys approach

Our focus on quality and in-depth domain expertise allow us to gain clear understanding of your business. Added to this, we emphasise on reusability to further help reduce cycle times. We also leverage our multiple delivery centres to help deliver services at an optimum cost, with the ability to support multiple time-zone requirements.

When you partner with us, you are also assured that all stages are governed by well-defined service level targets that are tracked using tools that give you complete transparency. Additionally, the Genisys Quality Management System (QMS) by which we develop and support all our projects is certified as ISO 9001:2008 compliant.

  • Our QMS closely monitors:

    • Schedule compliance

    • Scope management

    • Budget adherence

    • Project status visibility

    • Quality of delivered products

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    • Post implementation customer satisfaction

    • Defect containment

    • Phase containment

    • Effort containment

The maintenance phase in an application’s life can more often than not be more challenging than development. With your business environment constantly evolving – new and innovative solutions require superior business support.

Our maintenance approach ensures our customers are able to optimise and extend their applications, while keeping the maintenance costs at a minimum. We work with guaranteed service levels and provide the flexibility to address all your application maintenance needs.

  • Our application maintenance services include:

    production support

    • Portfolio analysis

    • Error tracking and debugging

    • Version upgrades and enhancements

    • Code maintenance

    • Re-engineering

    • Comprehensive user support

    • Application review and audits

    • Performance monitoring and testing

    • Quality assurance testing

    • Documentation development and maintenance

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