Boot-Strap Phase

The Boot-strap phase determines the business and technical requirements behind setting up the Offshore Development Center, documents the business processes and captures application knowledge so that the services can be carried out effectively. This initial phase also defines the operational processes for the Offshore Development Center, defines the structure for knowledge transfer and establishes project infrastructure requirements like data communication links etc. The deliverables of this phase are an assessment document, project plan and definition of the project infrastructure.

Load Phase

The objective of this phase is to load the Offshore Development Center with work packets (project phases which can be scoped as discrete entities and can be executed in the Offshore Development Center). This requires knowledge dissemination and implementation of the operating procedures in the Offshore Development Center as defined in the Assessment Document. A pilot may be executed as a proof of concept before the Offshore Development Center implements the next phase.

Operational Phase

This phase provides fully-fledged services from the Offshore Development Center. During this phase knowledge is accumulated, processes improved and controls established to ensure that Service Level Agreements are met.